Return Policy

As City Broadband Services, we are committed to providing high-quality broadband services to our customers. However, since our services are intangible and non-returnable in nature, we do not offer returns, refunds, or exchanges for our broadband services.

Non-Returnable Service

• City Broadband Services provides a digital service that is consumed upon activation and usage.
• Once subscribed, customers gain immediate access to our broadband service, making it non-returnable.

Cancellation Policy

• Customers may cancel their subscription to our broadband service at any time by providing written notice to City Broadband Services.
• Upon cancellation, customers are responsible for returning any equipment provided by City Broadband Services and settling any outstanding balances.

Modification of Services

City Broadband Services reserves the right to modify or discontinue services, including features, pricing, and availability, at any time without prior notice.

Contact Us

If you have any questions or concerns regarding our return policy or any other matter related to our broadband services, please contact our customer service team for assistance.

Thank you for choosing City Broadband Services. We appreciate your understanding of our return policy.